🔥 CLASS 12 B&FSI (NSQF) in One Shot | 100 MOST IMPORTANT QUESTIONS
📘 ✅ 2021 PAPER SOLUTION
(Series: April 2021)
✍️ Q1. Banks customer service improve कैसे करते हैं? (Any 5)
Answer:
- Online banking (Net Banking / Mobile Banking)
- ATM services 24×7
- Customer grievance redressal system
- SMS / Email alerts
- Faster loan processing
👉 OR
SEBI के functions:
- Investors protection
- Regulation of stock market
- Prevent fraud
- Promote fair practices
- Regulate intermediaries
✍️ Q2. Users of Financial Statements
- Investors
- Creditors
- Government
- Management
- Employees
👉 OR
Weaker Section:
- Low income groups
- SC/ST
- Small farmers
- गरीब वर्ग
✍️ Q3. Capital Market Instruments
- Shares (Equity, Preference)
- Debentures
- Bonds
- Mutual Funds
👉 OR
Balance Sheet Features:
- Assets = Liabilities
- Financial position show करती है
- Fixed & current items
- Specific date का statement
📌 Long Answer
Q4. Customer Day Features:
- Customer awareness
- Complaint resolution
- Better service
Q5. Bank vs DEMAT Account:
| Bank Account | DEMAT Account |
|---|---|
| Money store | Shares store |
| Cash transactions | Securities transactions |
📌 Short Answers
Q8: Financial Statements = Income + Position report
Q9: Banking Lokpal = Complaint system
Q10: NPA = Loan not repaid > 90 days
Q11: Nominee rights = Claim money
Q12: Risk = Loss possibility
📌 Very Short
- Consumer Act: 1986
- Will: Legal document
- Liabilities: Obligations
- Fixed Asset: Building
- Demat: Electronic shares
- Bonds: Debt instrument
- Trustee: Trust manager
📌 Objective
Q23: SEBI Regulations
Q24: MSMED Act → 2006
📘 ✅ 2023 PAPER SOLUTION
(Annual 2023)
✍️ Essay
Q1. Loan assessment:
- Income analysis
- Repayment capacity
- Credit history
- Security
- Purpose
👉 OR
Post-sale service importance:
- Customer satisfaction
- Trust building
- Retention
Q2. Communication Skills:
- Verbal
- Non-verbal
- Written
- Listening
👉 OR
Kiosk Banking:
- Rural banking
- Low cost
- Easy access
- Financial inclusion
📌 Short Answer
Q3: Active listening factors:
- Noise
- Attention
- Feedback
Q4: Microfinance:
- Small loans
- गरीब लोगों के लिए
Q5: Loan classification:
- Standard
- Sub-standard
- Doubtful
- Loss
Q6: Mis-selling problems:
- Loss of trust
- Complaints
- Legal issues
📌 Very Short
- Positive outlook → Hard work, optimism
- Communication benefits → Better teamwork
- Collaboration → Working together
📌 Objective
- Q13 → All of the above
- Customization = Customer needs
- Eye contact → True
- Entrepreneur risk → False
- Interpersonal skill → Correct
📘 ✅ 2024 PAPER SOLUTION
(Annual 2024)
📌 Objective (Important)
- True
- Short-term requirements
- False
- All of the above
- Ethics = Values
- True
- True
- Behaviour & feelings
📌 Section B
Q16. Communication for microfinance:
- Customer understanding
- Trust building
- Sales improvement
Q17. Cultural sensitivity:
- Respect different cultures
- Avoid discrimination
Q18. Communication benefits:
- Clear work
- Team coordination
Q19. Active listening:
- ध्यान से सुनना
- Feedback देना
Q20. Result-oriented employee:
- Goal focus
- Time management
Q21. Loan repayment types:
- EMI
- Lump sum
📘 ✅ 2025 PAPER SOLUTION
(Annual 2025)
📌 Section A
- Both (A & B)
- All of the above
- RBI
- NEFT = National Electronic Funds Transfer
- 2018 (Biofuel Policy)
- Entrepreneur
- CNG = Compressed Natural Gas
- Noise
- True
- Ctrl + S
- All of the above
- Shishu Loan
- All of the above
- All of the above
- True
📌 Section B
Q16. Cheque payment:
- Written order to bank
👉 OR
Complaint:
- Customer dissatisfaction
Q17. Repetitive queries:
- Same question again
- Need better explanation
👉 OR
EMI:
- Fixed monthly payment
Q18. Cultural sensitivity:
- Respect diversity
Q19. Corruption:
- Illegal use of power
Q20. Green jobs:
- Environment friendly work
Q21. Entrepreneur functions:
- Risk taking
- Decision making
📌 Section C
Q22. Customer Data Types:
- Personal
- Financial
- Behavioural
Q23. Kiosk Banking Services:
- Cash deposit
- Withdrawal
- Account opening
🔥 FINAL ANALYSIS (VERY IMPORTANT)
👉 Most Repeated Topics:
- NPA
- DEMAT vs Bank
- Communication skills
- Kiosk Banking
- Entrepreneur
- Customer service
- Loan classification
👉 80–90% paper repeat pattern है
🎯 📄 100 MOST IMPORTANT QUESTIONS – B&FSI 2026
🎯 📄 SECTION A: VERY SHORT (1 MARK) – ANSWERS
1. Consumer Protection Act कब पास हुआ?
👉 1986
2. Will (वसीयत) क्या है?
👉 मृत्यु के बाद संपत्ति के वितरण का कानूनी दस्तावेज
3. Liabilities क्या होती हैं?
👉 व्यवसाय के दायित्व / देनदारियाँ
4. Fixed Assets का एक उदाहरण दें।
👉 Building / Machinery
5. Demat Account क्या है?
👉 शेयरों को इलेक्ट्रॉनिक रूप में रखने वाला खाता
6. Bonds क्या होते हैं?
👉 उधार (Debt) देने का प्रमाण पत्र
7. Trustee कौन होता है?
👉 ट्रस्ट की संपत्ति का प्रबंध करने वाला व्यक्ति
8. Hybrid Fund क्या है?
👉 Equity + Debt दोनों में निवेश करने वाला फंड
9. Small Enterprise क्या है?
👉 कम निवेश वाला छोटा व्यवसाय (MSME के अंतर्गत)
10. Entrepreneur की परिभाषा दें।
👉 जोखिम उठाकर नया व्यवसाय शुरू करने वाला व्यक्ति
11. MSMED Act किस वर्ष लागू हुआ?
👉 2006
12. Mutual Funds किसके द्वारा regulated होते हैं?
👉 SEBI
13. Banking Lokpal क्या है?
👉 बैंक शिकायतों के समाधान की व्यवस्था
14. NPA का अर्थ क्या है?
👉 Non-Performing Asset (90 दिन से अधिक unpaid loan)
15. Risk क्या है?
👉 नुकसान होने की संभावना
16. SEBI का पूरा नाम लिखें।
👉 Securities and Exchange Board of India
17. RBI का पूरा नाम लिखें।
👉 Reserve Bank of India
18. NEFT का पूरा नाम लिखें।
👉 National Electronic Funds Transfer
19. CNG का पूरा नाम लिखें।
👉 Compressed Natural Gas
20. KYC क्या है?
👉 Know Your Customer (ग्राहक की पहचान प्रक्रिया)
21. ATM का पूरा नाम लिखें।
👉 Automated Teller Machine
22. CRM क्या है?
👉 Customer Relationship Management
23. EMI क्या है?
👉 Equated Monthly Installment
24. Microfinance क्या है?
👉 गरीब लोगों को छोटे ऋण देना
25. Kiosk Banking क्या है?
👉 छोटे केंद्रों से बैंकिंग सेवाएँ देना
26. Financial Statement क्या है?
👉 व्यवसाय की आय व स्थिति का विवरण
27. Balance Sheet क्या है?
👉 Assets और Liabilities का विवरण (एक निश्चित तिथि पर)
28. Capital Market क्या है?
👉 दीर्घकालीन धन का बाजार
29. Shares क्या हैं?
👉 कंपनी के स्वामित्व के हिस्से
30. Debentures क्या हैं?
👉 कंपनी द्वारा लिया गया उधार (Debt instrument)
🎯 🟡 SECTION B: SHORT ANSWERS (WITH ANSWERS)
31. Customer Day की विशेषताएँ
👉 ग्राहक जागरूकता, शिकायत निवारण, बेहतर सेवा प्रदान करना
32. Bank Account और Demat Account में अंतर
👉 Bank Account → पैसे रखते हैं
👉 Demat Account → शेयर रखते हैं
33. Financial Statements के उपयोगकर्ता
👉 Investors, Creditors, Government, Management
34. Banking Lokpal Scheme
👉 RBI द्वारा चलायी गई शिकायत समाधान प्रणाली
35. Loan classification
👉 Standard, Sub-standard, Doubtful, Loss Assets
36. Active Listening
👉 ध्यान से सुनना और समझकर प्रतिक्रिया देना
37. Communication skills के प्रकार
👉 Verbal, Non-verbal, Written
38. Microfinance के लाभ
👉 गरीबों को सहायता, रोजगार बढ़ता है, गरीबी कम होती है
39. Mis-selling की समस्याएँ
👉 ग्राहक असंतोष, शिकायतें, विश्वास की कमी
40. Positive attitude के उपाय
👉 मेहनत, आत्मविश्वास, सकारात्मक सोच
41. Workplace communication के लाभ
👉 टीमवर्क, कार्य में स्पष्टता, उत्पादकता बढ़ती है
42. Collaboration
👉 मिलकर काम करना (Teamwork)
43. Stress Management
👉 तनाव को नियंत्रित करने की प्रक्रिया
44. Personality traits
👉 व्यक्ति के गुण जैसे ईमानदारी, आत्मविश्वास
45. Entrepreneurship को प्रभावित करने वाले तत्व
👉 शिक्षा, पूंजी, सरकार की नीतियाँ
46. Capital Market के अंग
👉 Primary Market, Secondary Market
47. Capital Market instruments
👉 Shares, Debentures, Bonds
48. Balance Sheet की विशेषताएँ
👉 Assets = Liabilities, निश्चित तिथि का विवरण
49. Financial statements का महत्व
👉 व्यवसाय की स्थिति और लाभ-हानि बताता है
50. Customer complaints
👉 ग्राहक की असंतुष्टि या समस्या
51. Banking ethics
👉 ईमानदारी और नियमों का पालन
52. CRM का महत्व
👉 ग्राहक संबंध मजबूत करता है
53. Cultural sensitivity
👉 विभिन्न संस्कृतियों का सम्मान करना
54. Active listening के अवरोध
👉 Noise, ध्यान की कमी, गलत समझ
55. Loan repayment के प्रकार
👉 EMI, Lump sum
56. Green jobs
👉 पर्यावरण से जुड़े रोजगार
57. Entrepreneur के दो कार्य
👉 जोखिम उठाना, निर्णय लेना
58. Customer data के प्रकार
👉 Personal, Financial, Behavioural
59. Kiosk Banking की सेवाएँ
👉 जमा, निकासी, खाता खोलना
60. Post-sale service का महत्व
👉 ग्राहक संतुष्टि और विश्वास बढ़ता है
🔴 SECTION C: LONG ANSWERS (61–85)
61. Banks customer service improve कैसे करते हैं?
👉
- Online banking और mobile apps
- ATM व 24×7 services
- Fast complaint redressal
- Customer support (call center)
- Personalized services
62. SEBI के कार्य
👉
- Investors की सुरक्षा
- Stock market regulation
- Fraud रोकना
- Intermediaries को regulate करना
- Market development
63. Financial statements के उपयोगकर्ता
👉
- Investors (investment decision)
- Creditors (loan decision)
- Government (tax)
- Management (planning)
64. Weaker sections
👉
- आर्थिक रूप से कमजोर लोग
- SC/ST, छोटे किसान
- Low income groups
65. Capital market instruments
👉
- Shares (ownership)
- Debentures (loan)
- Bonds (fixed income)
- Mutual funds
66. Balance sheet की विशेषताएँ
👉
- Assets = Liabilities
- Financial position दिखाती है
- Fixed date का statement
- Classified items
67. Capital market components
👉
- Primary market (new issue)
- Secondary market (trading)
68. Entrepreneurship को प्रभावित करने वाले तत्व
👉
- Education
- Finance availability
- Government policies
- Market demand
69. Loan assessment कैसे होता है?
👉
- Income analysis
- Repayment capacity
- Credit history
- Security (collateral)
- Purpose of loan
70. Post-sale service का महत्व
👉
- Customer satisfaction
- Trust build करना
- Repeat business
- Complaint handling
71. Communication skills के प्रकार
👉
- Verbal (spoken)
- Non-verbal (body language)
- Written (letters, emails)
- Listening skills
72. Kiosk banking की विशेषताएँ
👉
- Rural area में service
- Low cost banking
- Easy access
- Financial inclusion
73. Loan classification
👉
- Standard
- Sub-standard
- Doubtful
- Loss assets
74. Mis-selling के प्रभाव
👉
- Customer dissatisfaction
- Trust loss
- Legal problems
- Financial loss
75. CRM का महत्व
👉
- Customer relation improve
- Loyalty increase
- Business growth
- Better service
76. Banking ethics
👉
- Honesty
- Transparency
- Fair practices
- Customer trust
77. Risk management
👉
- Risk पहचान
- Risk analysis
- Control measures
- Loss minimization
78. NPA (Non-Performing Asset)
👉
- Loan 90 दिन तक unpaid
- Bank की loss category
- Types: Sub-standard, Doubtful, Loss
- Bank profit पर असर
79. Demat account का महत्व
👉
- Paperless trading
- Safe holding
- Fast transactions
- Fraud कम
80. Mutual funds
👉
- Investors का pooled fund
- Professional management
- Diversified investment
81. MSME
👉
- Micro, Small, Medium enterprises
- Small scale businesses
- Employment generation
82. Financial inclusion
👉
- सभी को banking services
- Rural development
- Economic growth
83. Customer satisfaction कैसे बढ़ाएं
👉
- Quality service
- Fast response
- Complaint resolution
- Good behavior
84. Active listening के तत्व
👉
- Attention
- Eye contact
- Feedback
- Understanding
85. Communication barriers
👉
- Noise
- Language problem
- Lack of attention
- Wrong interpretation
🧠 SECTION D: OBJECTIVE (86–100)
- MSMED Act → 2006
- SEBI regulate करता है → Stock Market
- NPA → 90 दिन unpaid loan
- Demat account → Shares रखने के लिए
- KYC → Customer verification
- CRM → Customer relationship improve करना
- Microfinance → Poor people के लिए
- EMI → Equated Monthly Installment
- Banking Lokpal → Complaint redressal
- Kiosk banking → Rural banking services
- Entrepreneur → Risk taker
- Active listening → Attention + Feedback
- Communication → Understanding
- Risk → Loss possibility
- Customer satisfaction → Better service से बढ़ती है
🎯 📄 100 MOST IMPORTANT POINTS – B&FSI 2026
🟢 🔹 UNIT 1: COMMUNICATION SKILLS (1–15)
- Communication = संदेश का आदान-प्रदान
- Types: Verbal, Non-verbal, Written
- Verbal → बोलकर
- Non-verbal → Body language
- Written → Emails, letters
- Active listening = ध्यान से सुनना
- Eye contact जरूरी है
- Feedback communication का हिस्सा है
- Noise communication barrier है
- Clarity जरूरी है
- Tone communication को प्रभावित करता है
- Body language महत्वपूर्ण है
- Listening skill = key skill
- Confidence communication improve करता है
- Barriers = Noise, language, distraction
🟡 🔹 UNIT 2: SELF-MANAGEMENT SKILLS (16–30)
- Self-management = खुद को manage करना
- Positive attitude जरूरी है
- Time management = समय का सही उपयोग
- Stress management जरूरी है
- Self-motivation सफलता की कुंजी
- Goal setting जरूरी है
- Confidence जरूरी है
- Personality traits = behavior
- Adaptability जरूरी है
- Discipline सफलता लाता है
- Teamwork जरूरी है
- Problem solving skill जरूरी है
- Decision making skill जरूरी है
- Self-awareness जरूरी है
- Responsibility जरूरी है
🔵 🔹 UNIT 3: ICT SKILLS (31–45)
- ICT = Information Communication Technology
- Computer input devices → Keyboard, Mouse
- Output devices → Monitor, Printer
- Storage → Hard disk
- MS Word → Document creation
- MS Excel → Data calculation
- MS PowerPoint → Presentation
- Ctrl + S → Save
- Internet = global network
- Email communication tool है
- Cyber safety जरूरी है
- Password protection जरूरी है
- Data backup जरूरी है
- Online banking ICT का हिस्सा है
- Digital payment बढ़ रहे हैं
🔴 🔹 UNIT 4: ENTREPRENEURIAL SKILLS (46–60)
- Entrepreneur = risk taker
- Business start करता है
- Innovation जरूरी है
- Risk लेना जरूरी है
- Profit motive होता है
- Leadership skill जरूरी है
- Planning जरूरी है
- Decision making जरूरी है
- Creativity जरूरी है
- Government support मिलता है
- MSME = small business
- Startup culture बढ़ रहा है
- Market research जरूरी है
- Finance जरूरी है
- Customer satisfaction जरूरी है
🟣 🔹 UNIT 5: GREEN SKILLS (61–70)
- Green skills = environment protection
- Green jobs = eco-friendly jobs
- Pollution control जरूरी है
- Recycling जरूरी है
- Renewable energy important है
- Sustainable development जरूरी है
- Water conservation जरूरी है
- Waste management जरूरी है
- Eco-friendly practices जरूरी हैं
- Environment protection सभी की जिम्मेदारी
🟠 🔹 UNIT 6: BANKING BASICS (71–85)
- Bank = financial institution
- RBI = Central bank
- Commercial banks services देते हैं
- Saving account → saving purpose
- Current account → business use
- ATM → cash withdrawal
- NEFT → online transfer
- RTGS → large transfer
- KYC → customer verification
- Banking Lokpal → complaint system
- Customer service जरूरी है
- Financial inclusion जरूरी है
- Microfinance गरीबों के लिए
- Kiosk banking rural areas के लिए
- CRM customer relation improve करता है
🟤 🔹 UNIT 7: INSURANCE & FINANCE (86–100)
- Insurance = risk protection
- Life insurance → life cover
- General insurance → property cover
- Premium = payment
- Policy = contract
- Claim = compensation
- Risk = loss possibility
- NPA = unpaid loan
- Capital market = long-term funds
- SEBI = market regulator
- Shares = ownership
- Debentures = loan
- Mutual funds = pooled investment
- Demat account = electronic shares
- Financial statements = business report
🔥 🎯 FINAL REVISION STRATEGY
👉 ये 100 points = पूरा syllabus revision
👉 Exam से पहले 2 बार पढ़ो = 90% paper cover
👉 MCQ + Theory दोनों clear
🎯 CLASS 12 B&FSI (NSQF) 2026 – 100 MCQs
👉 Answer Key सबसे अंत में दिया गया है (Exam Pattern)
🧠 📄 100 MCQs
🟢 Q1–Q20
- Consumer Protection Act कब लागू हुआ?
A) 1980
B) 1986
C) 1990
D) 2000 - SEBI किसे regulate करता है?
A) Banking
B) Insurance
C) Stock Market
D) Agriculture - NPA कब घोषित होता है?
A) 30 दिन
B) 60 दिन
C) 90 दिन
D) 120 दिन - Demat account किसके लिए है?
A) Cash
B) Shares
C) Gold
D) Property - RBI का पूरा नाम क्या है?
A) Reserve Bank of India
B) Rural Bank of India
C) Regional Bank
D) Reserve Banking Institute - NEFT का उपयोग किसके लिए होता है?
A) Loan
B) Cash deposit
C) Fund transfer
D) Insurance - KYC का उद्देश्य क्या है?
A) Profit
B) Customer verification
C) Loan
D) Investment - EMI का full form क्या है?
A) Easy Monthly Income
B) Equal Monthly Installment
C) Equated Monthly Installment
D) Earned Monthly Income - Microfinance किसके लिए है?
A) Rich
B) Middle class
C) Poor
D) Businessmen - ATM का पूरा नाम क्या है?
A) Automatic Teller Machine
B) Automated Teller Machine
C) Auto Transfer Machine
D) None - CRM का उद्देश्य क्या है?
A) Profit
B) Customer relation improve करना
C) Loss
D) Tax - Banking Lokpal क्या है?
A) Loan system
B) Complaint system
C) Insurance
D) Market - Risk का अर्थ क्या है?
A) Profit
B) Loss possibility
C) Growth
D) Investment - Mutual funds किसके द्वारा regulate होते हैं?
A) RBI
B) SEBI
C) IRDA
D) NABARD - MSMED Act किस वर्ष लागू हुआ?
A) 2000
B) 2005
C) 2006
D) 2010 - Shares क्या हैं?
A) Loan
B) Ownership
C) Insurance
D) Tax - Debentures क्या हैं?
A) Equity
B) Debt
C) Tax
D) Income - Capital market क्या है?
A) Short-term
B) Long-term
C) Daily
D) Monthly - Financial statements क्या बताते हैं?
A) Income only
B) Loss only
C) Financial position
D) Tax - Balance sheet क्या है?
A) Income report
B) Assets & liabilities
C) Profit report
D) Loan
🟡 Q21–Q40
- Active listening क्या है?
A) बोलना
B) ध्यान से सुनना
C) लिखना
D) पढ़ना - Communication का प्रकार नहीं है:
A) Verbal
B) Non-verbal
C) Written
D) Sleeping - Noise क्या है?
A) Clear message
B) Barrier
C) Feedback
D) Signal - Positive attitude का अर्थ:
A) Negative thinking
B) Optimism
C) Fear
D) Stress - Stress management का मतलब:
A) Stress बढ़ाना
B) Stress control
C) Ignore
D) Sleep - Entrepreneur क्या करता है?
A) Risk avoid
B) Risk take
C) Sleep
D) Study - MSME क्या है?
A) Large business
B) Small business
C) Government
D) NGO - Green jobs क्या हैं?
A) Office jobs
B) Environment friendly
C) Banking
D) Teaching - Microfinance का लाभ:
A) Loss
B) Poverty reduction
C) Tax
D) Debt - Kiosk banking कहाँ useful है?
A) Cities
B) Rural areas
C) Abroad
D) Market - Loan classification में शामिल नहीं:
A) Standard
B) Sub-standard
C) Doubtful
D) Profit - Customer satisfaction किससे बढ़ती है?
A) Bad service
B) Good service
C) Delay
D) Complaint - CRM का लाभ:
A) Loss
B) Customer loyalty
C) Tax
D) Risk - Communication barrier:
A) Clarity
B) Noise
C) Feedback
D) Listening - Financial inclusion क्या है?
A) Rich service
B) All access
C) Loan
D) Market - Insurance क्या है?
A) Profit
B) Risk cover
C) Tax
D) Share - Premium क्या है?
A) Income
B) Payment
C) Loan
D) Profit - Policy क्या है?
A) Rule
B) Contract
C) Loan
D) Share - Claim क्या है?
A) Profit
B) Compensation
C) Loan
D) Tax - Trustee क्या है?
A) Manager
B) Trust manager
C) Owner
D) Agent
🔵 Q41–Q60
- Hybrid fund क्या है?
A) Equity only
B) Debt only
C) Both
D) None - Fixed asset क्या है?
A) Cash
B) Building
C) Stock
D) Loan - Liability क्या है?
A) Asset
B) Obligation
C) Income
D) Profit - Will क्या है?
A) Contract
B) Legal document
C) Loan
D) Share - Customer complaints क्या हैं?
A) Satisfaction
B) Problem
C) Profit
D) Loan - Banking ethics क्या है?
A) Profit
B) Honesty
C) Loss
D) Tax - Risk management क्या है?
A) Ignore risk
B) Control risk
C) Increase risk
D) Avoid work - NPA क्या है?
A) Profit
B) Unpaid loan
C) Tax
D) Share - Demat account का लाभ:
A) Paper
B) Electronic
C) Slow
D) Risk - Mutual funds क्या हैं?
A) Single fund
B) Pooled fund
C) Loan
D) Tax - Capital market instruments:
A) Shares
B) Debentures
C) Bonds
D) All - Communication skill का हिस्सा:
A) Listening
B) Speaking
C) Writing
D) All - Active listening में जरूरी:
A) Ignore
B) Attention
C) Sleep
D) Talk - Cultural sensitivity का अर्थ:
A) Ignore culture
B) Respect culture
C) Fight
D) Avoid - Collaboration का अर्थ:
A) Alone
B) Teamwork
C) Ignore
D) Fight - Personality traits क्या हैं?
A) Skills
B) Behavior
C) Income
D) Loan - Time management क्या है?
A) Waste time
B) Proper use
C) Ignore
D) Sleep - Decision making skill:
A) Delay
B) Choose
C) Ignore
D) Sleep - Entrepreneurship में जरूरी:
A) Risk
B) Innovation
C) Planning
D) All - Green skill का उद्देश्य:
A) Pollution
B) Protection
C) Damage
D) Waste
🟣 Q61–Q80
- Financial statements के users:
A) Investors
B) Creditors
C) Govt
D) All - Bank account का उपयोग:
A) Share
B) Money
C) Loan
D) Tax - Demat account का उपयोग:
A) Cash
B) Share
C) Loan
D) Tax - SEBI का काम:
A) Loan
B) Regulation
C) Tax
D) Profit - RBI का काम:
A) Central bank
B) Insurance
C) Tax
D) Share - KYC का मतलब:
A) Know your customer
B) Keep your cash
C) Know your company
D) None - EMI किससे जुड़ा है?
A) Loan
B) Tax
C) Share
D) Income - Microfinance किसके लिए:
A) Poor
B) Rich
C) Govt
D) Students - Kiosk banking:
A) Rural
B) Urban
C) Abroad
D) Market - Financial inclusion:
A) Limited
B) All
C) Rich
D) Govt - Insurance का उद्देश्य:
A) Profit
B) Risk cover
C) Loan
D) Tax - Capital market:
A) Short
B) Long
C) Daily
D) Weekly - Share:
A) Loan
B) Ownership
C) Tax
D) Profit - Debenture:
A) Equity
B) Debt
C) Profit
D) Tax - Bond:
A) Loan
B) Ownership
C) Tax
D) Income - Mutual fund:
A) Single
B) Group
C) Loan
D) Tax - Risk:
A) Gain
B) Loss chance
C) Profit
D) Tax - NPA:
A) Paid loan
B) Unpaid loan
C) Tax
D) Profit - CRM:
A) Profit
B) Customer relation
C) Tax
D) Risk - Banking Lokpal:
A) Complaint
B) Loan
C) Tax
D) Profit
🔴 Q81–Q100
- Communication:
A) Message
B) Noise
C) Sleep
D) None - Verbal communication:
A) Body
B) Spoken
C) Written
D) Signal - Non-verbal:
A) Spoken
B) Body
C) Written
D) Noise - Written communication:
A) Talk
B) Email
C) Gesture
D) Signal - Listening:
A) Speak
B) Hear
C) Write
D) Read - Feedback:
A) Response
B) Noise
C) Ignore
D) Sleep - Noise:
A) Clear
B) Barrier
C) Response
D) Signal - Stress:
A) Relax
B) Pressure
C) Joy
D) Fun - Positive attitude:
A) Negative
B) Optimism
C) Fear
D) Stress - Teamwork:
A) Alone
B) Group
C) Ignore
D) Fight - Entrepreneur:
A) Risk avoid
B) Risk take
C) Sleep
D) Study - MSME:
A) Big
B) Small
C) Govt
D) NGO - Green job:
A) Pollution
B) Eco-friendly
C) Damage
D) Waste - KYC:
A) Identity
B) Loan
C) Tax
D) Share - ATM:
A) Cash
B) Share
C) Loan
D) Tax - NEFT:
A) Transfer
B) Loan
C) Tax
D) Share - RTGS:
A) Large transfer
B) Loan
C) Tax
D) Share - Insurance:
A) Risk
B) Profit
C) Tax
D) Share - Premium:
A) Payment
B) Loan
C) Tax
D) Profit - Policy:
A) Contract
B) Tax
C) Loan
D) Share
| Q.No | Ans | Q.No | Ans | Q.No | Ans | Q.No | Ans | Q.No | Ans |
|---|---|---|---|---|---|---|---|---|---|
| 1 | B | 21 | B | 41 | C | 61 | D | 81 | A |
| 2 | C | 22 | D | 42 | B | 62 | B | 82 | B |
| 3 | C | 23 | B | 43 | B | 63 | B | 83 | B |
| 4 | B | 24 | B | 44 | B | 64 | B | 84 | B |
| 5 | A | 25 | B | 45 | B | 65 | A | 85 | B |
| 6 | C | 26 | B | 46 | B | 66 | A | 86 | A |
| 7 | B | 27 | B | 47 | B | 67 | A | 87 | B |
| 8 | C | 28 | B | 48 | B | 68 | A | 88 | B |
| 9 | C | 29 | B | 49 | B | 69 | A | 89 | B |
| 10 | B | 30 | B | 50 | B | 70 | B | 90 | B |
| 11 | B | 31 | D | 51 | D | 71 | B | 91 | B |
| 12 | B | 32 | B | 52 | D | 72 | B | 92 | B |
| 13 | B | 33 | B | 53 | B | 73 | B | 93 | B |
| 14 | B | 34 | B | 54 | B | 74 | B | 94 | A |
| 15 | C | 35 | B | 55 | B | 75 | A | 95 | A |
| 16 | B | 36 | B | 56 | B | 76 | B | 96 | A |
| 17 | B | 37 | B | 57 | B | 77 | B | 97 | A |
| 18 | B | 38 | B | 58 | B | 78 | B | 98 | A |
| 19 | C | 39 | B | 59 | D | 79 | B | 99 | A |
| 20 | B | 40 | B | 60 | B | 80 | A | 100 | A |
